The complaint or grievance will be investigated by BridgePrep Academy Greater Miami Campus, and/or another party designated by the school district. Upon receipt of your email the investigator will provide effective communication of information you are unable to access due to a barrier. The procedures to be followed are:

• An investigation of the complaint shall be completed in a timely manner.
• The investigator shall prepare a written report of the findings and conclusions.
• The investigator shall contact the Complainant upon conclusion of the investigation to discuss the findings and conclusions and actions to be taken as a result of the investigation.

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